Gas branch never upsized during an earlier conversion
Why here: A 1/2 inch branch originally sized for a 40,000 BTU tank cannot feed a 199,000 BTU tankless unit under full fire, so the unit modulates down and the shower goes lukewarm exactly when two fixtures run.
What we do: We run a whole-house gas load calculation, then upsize to 3/4 inch or pull a dedicated line from the meter along the shortest compliant route.